​Routes are built Based on

1. O Time

2. O Number of stops

3. O Amount of business deliveries

4. O Amount of home deliveries

Answer:- 4. O Amount of home deliveries

On a first-come, first-served basis, the order in which they are served is determined by their time in wait. The agent who has been in the Available state for the longest is the one that receives the contact if there are numerous agents available.