When a food recall occurs, the operation must 1: immediately notify customers.

When a food recall occurs, the operation must

1: immediately notify customers.

2: immediately notify the Centers for Disease Control (CDC).

3: throw out all of the food item.

4: discontinue use of the food item.

Answer: 4: discontinue use of the food item.

If a certain food product is recalled, the first decision an operation should make is to halt its use and sale. This aims to avert any incidents such as the foodborne illness or eating the recalled product by the customers. Sending recalls to customers (option 1) and the CDC authorities (option 2)) may be a necessity here, however, the most immediate issue at hand is to pull out the product from use. Throwing away all of the products in the store (option 3) may be too much; usually, the lot codes or best by dates are the focus in a recall