what information should be documented in an incident log?
a. names and addresses of intoxicated patrons
b. number of patrons served alcoholic beverages
c. when alcohol beverage service was stopped for a patron
d. arrival and departure times for large groups of patrons
Answer. c. when alcohol beverage service was stopped for a patron
In a nightclub where alcohol is served it is very important to keep a log and detail when the service of alcohol was terminated for a particular patron.
This information serves several important purposes:
Responsible alcohol service: Such a technique of keeping the record of the service ascertains the organization’s obligation to follow responsible alcohol service methods and prevents over drunkness.
Legal compliance: Most jurisdictions set up specific laws with which licensed businesses have to comply. Keeping such records of refusal of service can serve as evidence of compliance.
Risk management: When bartenders choose to end their service to an already intoxicated patron, they are contributing to creating a safer environment that minimizes alcohol misuse accidents, and liabilities that would be directed to the establishment.
Patron safety: A prohibition of alcohol service to an intoxicated personıs goal is to provide security for them and security for others as well.
Evidence in case of incidents: If we ever encountered a situation when a responsible server chose to stop serving a patron who was in their cups we would have strong evidence that their actions were proper and consequently that we did the right thing.
Precise reporting of such cases as well as their complete coverage in the newspaper establishes the good reputation of an institution, completely protects it legally, and also highlights its attention to the ethical treatment of consumers and the personnel
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