Which of the following is a motivational factor according to Herzberg’s two-factor theory?

Which of the following is a motivational factor according to Herzberg’s two-factor theory?

A. quality of supervision

B. recognition

C. pay

D. relationships with others

E. company policies

Answer: B. recognition

Herzberg named one set as motivators which are also known as satisfiers and the other one is named hygiene factors or dissatisfiers. Macleod deemed the satisfiers or motivators as the factors that relate to job satisfaction and motivation that includes the following; However, hygiene factors or dissatisfiers are the factors which are independent of the job, but if not properly addressed lead to dissatisfaction. Some of the hygiene factors are quality of supervision, method of payment, Company’s policies, other people and physical working environment. Thus, it can be argued that recognition, as one of the motivator factors may affect the levels of job satisfaction and motivation; the other options, including quality of supervision, pay, relationships with others, and company policies, can be regarded as hygiene factors in accordance with Herzberg’s theory.