Which of the following is not a typical service attribute? a. intangible product

Which of the following is not a typical service attribute?

a. intangible product

b. easy to store

c. customer interaction is high

d. simultaneous production and consumption

e. difficult to resell

Answer: b. easy to store

Services, being intangible in nature, cannot be physically stored or inventoried as it can be done for the tangible goods. Therefore, the provision for the service industry is a peculiar responsibility because the service is neither produced in advance nor stocked in the warehouse to be used at a later period of time. Contrary to that, the services are in fact being produced and consumed together at the same time. To make it more precisely that there is sometimes a more or less direct contact between the service provider and the client. On the other hand, services tend to be neither transferable into a form convenient for resale nor the consumer is able to own them. These attributes, which include intangibility, the inseparability of production and consumption, as well as customers’ involvement, as well as perishability, are the core elements that describe the services and have to be reflected in the management strategies. Unlike the products that have a typical feature of being stored easily, the services are not usually stockpiled or held in the inventory because of their ephemeral nature.